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Help article

Finding the best spot for your modem

Where you place your modem makes a big difference.

Wi-Fi signal spreads outwards and weakens through walls, floors and appliances. A few changes can make a noticeable difference.

  • Place it centrally in your home, not in a cupboard or corner.
  • Raise it off the floor — a shelf or desk is ideal.
  • Keep it away from microwaves, cordless phones, large mirrors and metal objects.
  • Point external antennas in different directions (one vertical, one horizontal).
  • If the connection point is in an awkward spot, a mesh system or Ethernet backhaul can help.